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Privacy Policy

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Date[08/11/2025]

At GOtvCablePay, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our website, use our services, or make payments online. By using our website, you agree to the practices described below.

1. Information We Collect

When you use GOtvCablePay, we may collect the following types of information:

a. Personal Information

  • Full name, email address, phone number, and billing address.

  • Account registration details when creating an account on our platform.

b. Payment Information

  • Credit/debit card details, bank account information, or online payment data for processing transactions.

  • Payment history related to your subscriptions or services.

c. Usage and Technical Data

  • IP address, browser type, operating system, and device information.

  • Interaction with our website, including pages visited, clicks, and usage patterns.

2. How We Use Your Information

We use your personal information to:

  • Process Transactions: Facilitate secure cable and internet bill payments.

  • Provide Services: Ensure smooth operation and delivery of services.

  • Customer Support: Respond to queries, complaints, and support requests.

  • Communications: Send account updates, notifications, promotional offers (only if you opt-in).

  • Website Improvement: Monitor and analyze usage to enhance performance, content, and user experience.

  • Security & Fraud Prevention: Detect and prevent unauthorized access, fraudulent activity, or security breaches.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. Your data may only be shared in the following circumstances:

  • Service Providers: Trusted third-party companies that help us process payments, manage our website, or provide support.

  • Legal Requirements: When required by law, regulation, or legal process.

  • Protection of Rights: To protect our website, users, or property from fraud or illegal activity.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Enhance your browsing experience.

  • Remember user preferences.

  • Analyze website traffic and improve functionality.

You can manage or disable cookies through your browser settings, but some features of the website may not function properly without them.

5. Data Security

We implement strict security measures to protect your personal and payment information, including:

  • Secure Socket Layer (SSL) encryption for all transactions.

  • Regular security audits and monitoring to prevent unauthorized access.

  • Safe storage of sensitive data with restricted access.

6. Your Rights

You have the following rights regarding your personal information:

  • Access & Correction: Request access to or update your personal information.

  • Deletion: Request removal of your personal data from our systems.

  • Opt-Out: Opt-out of marketing communications and promotional emails.

  • Data Concerns: Contact us to address any privacy or security concerns.

To exercise your rights, please contact us at the details below.

7. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided information, we will take steps to delete it promptly.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: